Terms of Service

1. Who these terms are with

These terms apply to founding campaign invitations purchased through this website for Praliné French Patisserie’s café at 227 Newbury Street, Boston, MA 02116 (“Praliné”, “we”, “us”). By purchasing a campaign invitation you agree to these terms.

Praliné operates cafés in Belmont, Cambridge, and — on opening — Boston.

2. Who may purchase

You must be at least 18 years old and able to enter a binding contract to purchase a campaign invitation. Invitations are intended for personal use and are not for resale.

3. What you are purchasing

You are reserving a campaign reward through Praliné’s official checkout, operated by Square. Each invitation includes the store credit listed for that tier, plus any founding benefits attached to it.

This is a purchase of goods and services, not a charitable contribution and not an investment. You receive store credit and the stated benefits in exchange for your payment.

4. How the 120% store credit works

Every campaign invitation returns 120% of your pledge as Praliné store credit. For example, a $100 pledge becomes $120 of credit. Custom contributions return 120% on the same basis.

Store credit may be used at all three Praliné cafés: Belmont, Cambridge, and 227 Newbury Street. It may be applied to food, pastry, and beverage purchases, and may be used across multiple visits until the balance is exhausted.

Your credit does not expire, and we will not deduct fees, dormancy charges, or service charges from it. Credit is intended to be spent with us rather than exchanged for cash, and is not transferable or resaleable unless we agree otherwise in writing — but nothing here removes any right you have under Massachusetts law governing gift certificates and store credit, including any right to redeem a small remaining balance in cash.

5. When credit is issued

You will receive an emailed confirmation of your campaign purchase within two business days.

Store credit is distributed when the Newbury Street café opens, currently expected by 1 November 2026. That date is our current expectation, not a guarantee — it has already moved once due to city permitting and construction, and it may move again; see section 8.

6. Tier benefits and limited availability

Some tiers include benefits beyond store credit — for example pre-opening party invitations, a custom cake, a private tasting, or a place on the founder’s wall. Those benefits are described on the campaign page and are limited in number. Where a tier is marked as limited, invitations are fulfilled in the order received and may sell out.

Experience-based benefits such as parties and tastings are scheduled around the opening. We will contact you by email to arrange them. Where a specific date cannot be met, we will offer a reasonable alternative of equivalent value.

7. Payment

Payments are processed by Square. We do not receive or store your full card details. Your payment is also subject to Square’s own terms and privacy policy.

Prices are in US dollars and include the store credit stated for each tier.

8. Delays and events outside our control

This is a campaign to help an independent business open a new café. Opening a physical location depends on construction, permitting, inspection, utilities, and supply of materials and labour — and on events we cannot reasonably control, such as extreme weather, fire or flood, strikes, or acts of government. The opening date may move as a result, and our obligations pause for as long as such an event prevents us performing them.

If the opening is delayed, your store credit and benefits remain valid and will be honoured when the café opens. We will keep supporters informed by email.

If the Newbury Street café does not open at all, we will contact all supporters to arrange either a refund or the equivalent credit usable at our Belmont and Cambridge cafés, at your choice.

9. Refunds

If you wish to cancel a campaign purchase, contact us at pralineconfections@gmail.com with “Newbury campaign” in the subject line and we will review your request. We aim to respond within five business days.

Nothing in these terms limits any rights you have under applicable consumer protection law, including Massachusetts General Laws Chapter 93A.

10. Not a donation or investment

Campaign invitations are not tax-deductible charitable donations. They are purchases that include store credit and the benefits listed for each tier.

Backing this campaign gives you no equity, ownership, profit share, or other financial interest in Praliné. We do not provide tax advice; please consult your own adviser if you have questions about how a purchase should be treated.

11. Our responsibility to you

We are responsible for delivering the store credit and benefits described for the tier you purchased. If we fail to do so, our liability to you is limited to the amount you paid for that invitation.

We are not liable for indirect or consequential losses — for example travel costs or lost time arising from a change to the opening date. Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by our negligence, or for fraud.

12. Your information

We collect the details needed to fulfil your campaign reward — typically your name, email address, and order information — and use them to send your confirmation, issue your store credit, and arrange any benefits included in your tier.

We do not sell your personal information. Payment information is handled by Square under its own privacy policy. Our Privacy Policy explains in full what we collect, why, and the choices you have.

13. Changes to these terms

We may update these terms — for example to correct an error or reflect a change in how the campaign operates. The version in force for your purchase is the one published on this page at the time you bought your invitation. Material changes affecting existing supporters will be communicated by email.

14. General

If any part of these terms is found to be unenforceable, the rest continues to apply. A delay in enforcing these terms is not a waiver of our right to do so later.

These terms, together with the campaign page and your order confirmation, form the whole agreement between us about your invitation.

If the business is sold or transferred, your invitation and credit transfer with it and will continue to be honoured on these terms. You may not transfer your invitation to someone else without our written agreement.

15. Governing law

These terms are governed by the laws of the Commonwealth of Massachusetts, United States, and any dispute will be handled by the courts located there.

16. Contact

Questions about the campaign, your credit, or these terms are welcome. Email pralineconfections@gmail.com and include “Newbury campaign” in the subject line.

Praliné French Patisserie
227 Newbury Street, Boston, MA 02116